INSURANCE CLAIMS

If your property has been damaged, we recommend that you file an insurance claim. It is best to contact your insurance company directly and not your local agent. Your insurance company has storm adjusters that will be assigned to evaluate your property damage. Your insurance company will set a date and time to inspect your property. It is quite important that you have an experienced, reputable storm damage restoration firm present at this meeting.

Reliable Roofing & Repairs has discovered that a high percentage of claims are denied without having a representative with storm damage knowledge present while your property is being inspected. Experience levels of adjusters vary greatly and many times mistakes are made on the scope of work which leads to a payment being too low. However, the insurance adjuster does have the final decision on whether or not your property is partially or fully awarded.  If awarded, the adjuster measures the area damaged & decides what is to be repaired or replaced & according to their insurance rates, determines the price to be paid. Please keep in mind, the payment amount awarded to you is just an estimate.

At Reliable Roofing & Repairs, we can assist with your insurance claim process.  This will help to ensure that the adjuster’s measurements are correct when inspecting your property. Reliable Roofing & Repairs is also able to work directly with your insurance company to retrieve any additional funds missed by the adjuster.

Homeowner Rights

The adjuster has the ability to approve or deny a hail, wind or storm damage claim. However you have a few rights that you need to be aware of before the process begins.

  • You are allowed to have a storm damage contractor represent you at the adjuster meeting. Few homeowners have any experience with hail, wind, or storm damage.
  • If damages are awarded you are allowed to select the company to repair the damage.
  • Your insurance company cannot force you to use a contractor you do not know and/or trust.
  • If your claim is denied, you have a right to appeal for issues such as; the adjuster’s failure to inspect the entire damaged area, inspecting the damage without you or the storm damage contractor being present, or you simply do not agree with the findings of your adjuster.

Summary:

Before you call your insurance company, take the time upfront to do your research on which contractor is best qualified to repair the damage to your property in the event your claim is awarded. Selecting your storm damage restoration company at the beginning of your claim process will save you time and frustration. Reliable Roofing & Repairs will assist you in taking care of all the details.
Thank you for considering Reliable Roofing & Repairs. To schedule your FREE roof inspection, please contact us at (512) 845-5283 or by email at reliableroofingandrepairs@gmail.com.

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Choosing your roofing contractor is one of the most important decisions you will ever make. That’s why we are chosen when integrity & quality matters!


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We are Licensed & Insured Roofing Specialists

Reliable Roofing & Repairs is a licensed and insured locally owned residential roofing contractor. Reliable Roofing & Repairs has served the residential roofing repair, residential roofing replacement needs for Austin, TX and the surrounding areas. Our goal is complete customer satisfaction, which demonstrates our commitment to you. In addition to roof repair and roof replacement, we offer hail, wind and storm damage restoration, gutter replacement, gutter guard installation, sheetrock repair, interior painting, exterior painting, home insulation and siding installation.

For wind, hail and storm damage that involve insurance claims, we have an insurance claims specialist on staff to work with you to ensure that your roofing system is repaired efficiently and properly.

When you refer a neighbor, friend or family member, etc., we will give you a $100 referral fee if the referred customer purchases a complete roof replacement. Be sure to ask about our financing options as well.

Thank you for considering Reliable Roofing & Repairs. To schedule your FREE roof inspection, please contact us at (512) 845-5283 or by email at reliableroofingandrepairs@gmail.com.

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